Why this would be for you:
Great customer service is the make or break of any business. Customers have so many choices now to purchase our products, make sure once they’ve found you they wont let you go. It actually costs much less money and effort to keep your existing customers than find new ones.
This session is designed for yourself and or staff and includes:
- 101 of basic great customer service.
- Strategies to attract new customers
- Using technology to keep and attract new customers
- Scripts for staff for face to face, phone, email and social media service.
Best delivered onsite as a half-day or full-day session depending on the level of training required.
3 Hr Consultvia Skype
- 3 Hour Skype session on any business topic of your choice
Flora Bud6 hr Program
- 2 hour consultation per month for a 3 month program - payment plan available on request
- Delivered via Skype and customised to your needs
Dig In4 Hr Program
- 4 hour training session delivered in your studio.
- You provide the floral product and I will bring the expertise & advice.
- 5 staff per training session
Ready to Bloom7 hr Program
- 7 hour in-studio consult.
- Business review tailored to your requirements.
- Can be combined with a half day training if practical hands-on training is requested
start blooming today!
Get A 20 min